Terms of Service

Last updated: December 1, 2025

1. Acceptance of Terms

By accessing and using SwyftChat ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

SwyftChat is a performance-first chat widget platform that allows you to integrate real-time chat functionality into your website. The Service includes chat widget installation, conversation management, and related features as described on our website.

3. User Accounts

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information to keep it accurate
  • Maintain the security of your password and identification
  • Accept all responsibility for activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

4. Subscription Plans and Billing

SwyftChat offers subscription plans with different features and usage limits. By subscribing to a plan, you agree to:

  • Pay all fees associated with your selected plan
  • Automatic renewal of your subscription unless cancelled
  • Fees are charged in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law

Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period. You may cancel your subscription at any time through your account settings.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Transmit any content that is unlawful, harmful, threatening, abusive, or otherwise objectionable
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Attempt to gain unauthorized access to any portion of the Service
  • Use the Service for any illegal or unauthorized purpose

6. Intellectual Property

The Service, including its original content, features, and functionality, is owned by SwyftChat and protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not modify, reproduce, distribute, create derivative works, publicly display, or commercially exploit any content from the Service without our express written permission.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

8. Service Availability

We strive to provide reliable service but do not guarantee that the Service will be available at all times. The Service may be unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any damages resulting from Service unavailability.

9. Limitation of Liability

To the maximum extent permitted by law, SwyftChat shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach the Terms. Upon termination, your right to use the Service will cease immediately.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which SwyftChat operates, without regard to its conflict of law provisions.

13. Contact Information

If you have any questions about these Terms, please contact us through our contact form.

Website: https://swyftchat.io